Launchpad
  • Support
    • Terms & conditions
    • Privacy Policy
    • Contact us
  • Ordinals
    • FAQ
    • Create a collection
    • Referral Program
  • Runes
    • Create a claim
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  • Q1: How do I start using NFT Launchpad?
  • Q2: My wallet is not one of the compatible wallets on the website, what should I do?
  • Q3: I paid for my inscription but I haven’t received it yet?
  • Q5: Exceeding mint limit?
  • Q6: My wallet has enough BTC Why does the payment wallet balance show insufficient?
  • Q7: Can low sats/vB transaction be front run?
  • Q8: Where can I find my OrderID?
  • Q9: Which address should i put in the receiving address field when minting?
  • Q10: How do i check if im elgible for a mint?
  • Q11: Is my personal information safe with you?
  • Q12: How can I contact support if I have an issue?
  1. Ordinals

FAQ

PreviousContact usNextCreate a collection

Last updated 12 months ago

Q1: How do I start using NFT Launchpad?

A: Getting started is easy! Simply click on create a collection, connect your wallet and follow the steps.

Q2: My wallet is not one of the compatible wallets on the website, what should I do?

A: We have the option to ‘manually mint’ when minting. This means you can PAY from ANY wallet and SEND your ordinal to any wallet.


Q3: I paid for my inscription but I haven’t received it yet?

Bitcoin is slow. Study Sats/vB. Check your transaction on the mempool. If its been more than 12 hours, please open a ticket ⁠in out discord

Q5: Exceeding mint limit?

A: Wait 10 minutes for your initial order to expire, then try again.

Q6: My wallet has enough BTC Why does the payment wallet balance show insufficient?

A: You may not have enough BTC to cover gas fees and/or mint fees.


Q7: Can low sats/vB transaction be front run?

A: No, if your transaction is confirmed a the order screen, you are good to go.

Q8: Where can I find my OrderID?

A: The ‘My Orders’ tab at the top of the webpage.

Q9: Which address should i put in the receiving address field when minting?

A: Your taproot address, it starts with bc1…

Q10: How do i check if im elgible for a mint?

A: Click the wallet icon in the WL Phase box.

Q11: Is my personal information safe with you?

A: We are committed to protecting your privacy and personal information. We do not use cookies or track personal data beyond what is necessary to improve your experience and facilitate transactions. For more information, please review our Privacy Policy.

Q12: How can I contact support if I have an issue?

A: For any issues or inquiries, please join our Discord server and use the ticket system available there. Navigate to the #support-ticket channel and follow the instructions to create a ticket. Our support team will be happy to assist you.

For more detailed questions or assistance, don't hesitate to contact us through our Discord server: . Our community and support team are here to help!

https://discord.gg/pgjsDe7gVH
https://discord.gg/nb835mMuUt